This tidbit is important because there’s a chance bringing up this class-action lawsuit might persuade Epson to be a bit more generous.
But they didn’t say that these new updates would prevent third-party cartridges from working. They said installing the software and firmware updates would improve performance and fix printer issues. This problem is so prolific that in May of 2022, Epson faced a class-action lawsuit. They may even send you a new printer if you're really lucky. Sometimes they will be nice enough to send you a new set of cartridges. First, you can call Epson and explain the issue. So what can you do if your printer got updated and is now broken? Solution 1 Nothing good has ever (or will ever) come out of Epson’s firmware updates. There’s a chance that one day, you’ll wake up and go to use your printer, only to find that the cartridge is no longer recognizable.ĭespite what Epson tells you, I can’t emphasize enough that you should never update your Epson printer. Sometimes that same feature can do more harm than good-and usually does. Today I will go over what to do if that happens.Įpson printers sometimes have an auto-update feature. Sometimes Epson will put out a new firmware update that damages your printer's performance or kills it altogether.
What to do? Firmware roll back - or something better?
